VAT and import duties

VAT and import duties

  •  We ship worldwide. The shipping is automatically calculated for a number of countries within the EU. For other countries, the shipping charges to be adjusted.
    This request to contact 0031 (0) 6 2023 7357 or
  • VAT: for supply companies within the EU and to all customers outside the EU, no VAT will be charged. Customers must then import  / indicate goods.
  • Customs and duties: the customer may be subject to import duties and taxes, which are levied once the package reaches the country of destination. Additional charges for customs clearance will be borne by the customer; CanyonZone has no insight into these charges and can not predict exactly how this will amount to. When ordering a product, the customer agrees to pay any duties or fees required by your government or customs. Customs policies vary widely from country to country; we suggest the customer to contact their local customs office for more information. The customer is considered the importer of the products ordered and must comply with all laws and regulations of the country in which the goods are received. For all international shipments refused and returned to administration charge.
  • Customers with a VAT NUMBER in the EU (business order) and customers outside the EU can order without VAT being charged. This is supported in the webshop if the requirements are met:

    • Customers in the EU with a VAT NUMBER: type of order "business"

      • Another country within the EU: if a valid VAT number is entered.
        The Netherlands: mandatory fields: Company name, VAT number and reference.
        Note: Klarna, Klarna via Mollie and AfterPay do not support business transactions. It is therefore not possible to settle a business order with these payment methods.

      • A country outside the EU: The VAT rate is 0%

  • If it is not possible to place an online order without VAT with the platform that we use for our webshop.
    What you can do is:
    - make the order and make the total payment and CanyonZone will refund the VAT paid minus the shipping costs after the order has been received. This is the easiest way for CanyonZone,
    -You can email CanyonZone the material you want to order and CanyonZone will issue an invoice without VAT and including shipping costs and you can pay by bank transfer, credit card or PayPal.



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