Shipping and pickup
You can buy the products ordered to be transferred or even pick it up in our store. This may indicate you with your order. Shipping costs are automatically included in your order.
Specify a delivery point in your area if you are not (always) at home. In the Netherlands, a delivery point from PostNL is an option
If you have chosen pick, you can pick up your order the next working day at our store in Zutphen.
Maria Rutgersstraat 49
7207 GX Zutphen
Pick up is free. Orders must be picked up within 8 business days.
We ship worldwide and make use of the most appropriate carrier. In so doing, account should be taken of the transit time in days. We make maximum use of Track & Trace. At extra cost can be sent on the basis of express service.
Because there are several dimensions of whistles to neoprene suits, there are a number of ways that our packages are sent. The following is valid for numbers to 10 pieces and up to 30 kg. If you want to order larger quantities can you contact with CanyonZone.com by calling +31 (0) 6 2023 7357 or emailing email@example.com
Cat 1: Clothing, equipment and accessories:
These products are shipped,in Benelux, via Post NL parcel service. If the product leaves our store, you will get a message with a 'track and trace' link to track your package.
Cat 2: Books & Topo's
The products in Benelux, possibly sent as letter.
Some products are small and can be sent with the letter. Get no 'track and trace' link. Because it is technically not possible to count for letter other shipping, we have reduced the average amount for shipping. If something as letter can be verified that the shipping can be adapted sent.
For shipments of more than 30 kg and not included countries, the cost should be tuned.
This request to contact 0031 (0) 6 2023 7357 or firstname.lastname@example.org
Below is a chart with the shipping of parcels up to 30 kg:
(Countries forming part of the European Union (EU) are Yellow)
|No standard shipping costs above:|
|Austria||€11,00||> € 500, - and kg <30|
|Belgium||€9,25||> € 500, - and kg <30|
|Bulgaria||€25,00||> € 500, - and kg <30|
|Czech Republic||€15,95||> € 500, - and kg <30|
|Denmark||€14,00||> € 500, - and kg <30|
|England||> ...... and kg <30 (or kg <20 ......)|
|Estonia||€25,00||> € 500, - and kg <30|
|Finland||€ 36.50||> € 500, - and kg <30 (or kg <20 19,50)|
|France||€14,50||> € 500, - and kg <30|
|Germany||€9,25||> € 500, - and kg <30|
|Greece||€23,75||> € 600, - and kg < 30|
|Hungary||€19,25||> € 500, - and kg <30|
|Ireland||€21,00||> € 500, - and kg <30 (or kg <20 15,50)|
|Italy||€17,00||> € 500, - and kg <30|
|Latvia||€24,00||> € 500, - and kg <30|
|Lithuania||€24,00||> € 500, - and kg <30|
|Luxembourg||€11,50||> € 500, - and kg <30|
|Monaco||€14,50||> € 500,- en kg < 30|
|Netherlands||€5,00||> € 500, - and kg <30|
|Poland||€19,75||> € 500, - and kg <30|
including Madeira and the Azores
|€18,50||> € 500, - and kg <30|
|Slovenia||€19,99||> € 500, - and kg <30|
|Slovakia||€16,50||> € 500, - and kg <30|
|Spain except the Canary Islands||€18,50||> € 500, - kg and <30|
|Sweden||€19,50||> € 500, - and kg <30|
|Packages up to 20 kg, basic rate + kilo surcharge **|
|** Below an indication of the costs.|
Calculate costs after adjustment.
|South Cyprus||€21,50 +|
|Other countries Europe||€21,50 +|
England: no longer a member state of the EU as of 1 Jan 2021, see "Other countries Europe"
Other counties :Establish after tuning
Shipping to adopt depending on weight, packing volume and transit time (in days)
Indicative easy transit time (transit time 16-21 days) - Classic (transit time 8-15 days) or express (7 days) or sea transport
Indication shipping is based on weight, packing volume and transmission speed.
Note: VAT will not be charged outside the EU
If an online order without VAT is not possible?
What you can do is:
- make the order and make the total payment and CanyonZone will refund the VAT paid minus the shipping costs after the order has been received. This is the easiest way for CanyonZone,
-You can mail CanyonZone the material you want to order and CanyonZone will issue an invoice without VAT and including shipping costs for it and you can pay via bank transfer, credit card or PayPal.
|No standard shipping costs above:|
|Australia||> € 2,000 and kg <20|
|Canada||> € 2,000 and kg <20|
|Indonesia / Singapore / |
|> € 2,500 and kg <20|
|Hongkong||> € 2,000 and kg <20|
|Japan||> € 2,000 and kg <20|
|New Zealand||> € 2,000 and kg <20|
|North, Central and South America (United States of America)||> € 2,000 and kg <20|
|South Africa||> € 2,000 and kg <20|
|Taiwan||> € 2,000 and kg <20|
Sea transport can certainly result in considerable cost savings for larger orders, which are placed on time.
If the weight is more than 30 kg or the volume is large, sea transport can provide considerable cost savings.
The table gives an indication of the shipping time to foreign ports in number of calendar days. The departure times from the Netherlands are weekly. Note: Transport to the destination will be added.
Other countries and destinations in the countries can be coordinated (indicative) per order.
Australia 40 – 49
New Zealand 38 – 48
Japan 37 – 47
Taiwan 23 – 29
Jordan 27 – 39
Qatar 23 – 25
Greece 9 – 16
Portugal (islands) 20 – 24
Israel 12 – 15
USA 12 – 32
Brazil 16 – 30
Costa Rica 20 – 17
Mexico 19 – 25
Puerto Rico 30 – 37
For further information about deliveries see:
- Customer service / Ordering and delivery
- Outside the EU see: Customer service / Ordering and delivery / VAT and import duties