Can I exchange or return a product?
If a product is not good, provided incorrectly or you are not satisfied with the product and/or delivery, you can return or exchange it. You will receive a new product, your money back or a voucher with the same value as the purchase you made. The way in which this is possible at CanyonZone is described under Customer Service Exchanges and Returns.
FAQ overview: Go back.
CanyonZone
-
- Experts in canyoning & caving gear - ship worldwide
-
- NEW - Petzl Canyoning / Caving Line 2024
- New items in assortment
- Special offers
- 2nd hand canyoning caving articles
- Items / packages customer specific
- Pre-ordering 2025
- Giftcards of CanyonZone
-
- Canyoning (basic) equipment
- Canyoning equipment packages
- Luggage / Travel Bags
-
Canyoning Neoprene clothing
- Size charts by Brand
- Aventure Verticale (AV) size charts
- CE4Y neoprene size charts
- GUARA neoprene size charts
- Seland neoprene clothing size charts
- Newex neoprene size charts
- NRS neoprene size charts
- Vade Retro neoprene size charts
- Custom made neoprene wetsuit, required size data
- Canyoning Wetsuits
- Protective Canyoning Clothing
- Canyoning Neoprene Headgear
- Canyoning Drysuit / Undersuit
- Canyoning Neoprene shirts & shorts
- Canyoning Knee - elbow protectors / pads
- Canyoning Neoprene gloves
- Canyoning Neoprene socks
- Canyoning shoes
- Harnesses & Accessories
- Helmets outdoor sports
- Carabiners & maillons
- Descend devices
- Ascending / Rise along rope
- Pulleys
- Rope & webbing slings
- Anchoring & accessories
- Via Ferrata / Klettersteig sets
- Outdoor Gloves / (ice-)canyoning, caving, via ferrata
- Canyoning Back Packs, bags & duffels
- Drybags & Kegs, Boats
- Outdoor Knives & Scissors
- Safety in outdoor sports
- First Aid / Medical Articles
- Rescue in outdoor sports
- Camping, Bivouac & Backpacking
- Winter- / Ice Canyoning
-
Canyoning Books & Topographic Maps
- Map Pouch
-
Canyoning Guide Books
- Australia
- Austria
- France (including Corsica and La Reunion)
- Germany
- Greece (including Crete) / Balkans
- Israel
- Italy (including Sardinia)
- Jordan / Middle East
- Morocco
- New Zealand & Australia
- Portugal (including Madeira and Azores)
- Scandinavia
- Slovenia
- Spain (including Canary Islands and Majorca)
- United Kingdom (UK) / Scotland
- United States of America
- South America
- Switzerland
- Turkey
- Canyoning Techniques & Skills
- Canyoning Maps
- Outdoor Children's Books
- Outdoor DVDs
- Via Ferrata / Klettersteig books
- Repair & Maintenance
- Miscellaneous items outdoor sports
-
- Especially for Ladies
- Especially for Children
- Especially for Instructors and Guides
- Especially for Outdoor Sports Companies
- Especially for Underwater / Cave diving / Diving
-
- Caving (basic) equipment
- Caving equipments packages
- Caving Suits / Overalls
- Caving Under Suits
- Caving Boots / Wellies
- Caving Socks
- Caving Knee- and Elbow Pads
- Caving Gloves
- Headlamps & torches
- Caving Bags & BackPacks
- Tents and Bivi bags
- Caving & Potholing Books
-
- Climbing related gear: on request
- Services
-
- CanyonZone New(s)
- CanyonZone Customer Service
- Contact about Assortment
- Business ordering at CanyonZone
- About CanyonZone
- CanyonZone's FAQ
- CanyonZone's Knowledge Base
- About CanyonZone, owner Gertjan van Pelt
- Works together with
- Link exchange
-
- Privacy
- Terms and Conditions
-
Terms and Conditions Rental
-
